Handy Hints

When to use an emergency Plumber

Posted by on November 8, 2013

Unfortunately, the stress and panic of a plumbing emergency leads many homeowners to make quick, decisions about whom they call to fix their problem resulting in less than favourable outcomes. While you may get lucky just hiring the first person in the phone yellow pages or the first result that appears on an Internet search engine, you could also end up entrusting your plumbing to someone who will cause more bad destruction than good or leave you with additional hassles and pain resulting in more expenses to your wallet .Even though you need your plumbing emergency handled quickly, it is important to still be choosy and fussy about your plumber. By following these tips, you can ensure that the plumber you select is a professional and that you will receive the best service possible to the home owner.

Who answers takes the  phone call? If you call an emergency plumber and receive an answering machine, be sceptical. A true professional emergency plumbing service should greet you with a real person no matter what time of day it is. Having a live person answer shows that the company cares about service and that they want to help you as promptly and professionally as possible. Additionally, while some plumbers may check their answering machine messages frequently, you always run the risk of your call not being returned until the next business day.

Does the company have the proper insurance?

Although you would like to think that every emergency plumber who advertises their services online and in print is reputable, some unscrupulous individuals take advantage of twenty four plumbing services. Knowing that home owners are likely to make fast and uneducated decisions to receive timely service, companies that are unlicensed and uninsured often advertise overnight, weekend and holiday services. Make sure you ask the plumbing service if they are a licensed plumbing company and fully insured before you let them come to your home or office. Without a license, there’s no guarantee that the company has the correct skills to handle your problem. With no insurance, you could find yourself footing the bill if the plumber’s work inadvertently damages your home or business.

How fast will the plumber arrive? An emergency service that will not visit your home until the following day is not really offering twenty four seven service; they simply answer their phone all day, every day. Look for a company that will handle your needs as soon as possible, no matter when you phone them for service.

Are timely follow-up services available? Some twenty four seven plumbing business is limited service providers who perform only emergency repairs. Look for a company that can return to the scene if necessary in the future to complete full repairs. Often, there is an underlying cause for a plumbing issue that may need additional work to remedy. For example, a toilet may have a sudden clog in the pipes that needs removed but also have a weak flush due to the tree roots in the blocked pipes that will need to be removed.

A Friendly Reminder: just because you’re facing an emergency, you shouldn’t be any less careful about whom you choose to make your plumbing repairs in your home or office. The extra minutes that you spend in a crisis situtation choosing the right plumber can save you hours of hassle down the road and a lot of money.


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